CHARLOTTE (QUEEN City News) — Zero stars for consumer assistance! A delivery driver was caught on camera throwing an order of foods into the road.
Queen Metropolis News spoke with the particular person who placed the purchase about what particularly occurred. Scarlett Castillo said she requested some burgers and a salad from two different restaurants on Tuesday but never ever got to take in them since her DoorDash driver basically chucked her food stuff into the avenue.
Doorbell movie acquired by QCN shows the incident from north Charlotte. In the video, you can see a person and woman in a white pickup truck prevent in front of the driveway and toss two luggage out of the auto.
The gentleman can be read shouting an expletive just before driving off.
The woman who requested the food stuff reported she has no plan why the drivers reacted that way. She contacted DoorDash and they gave her a total refund right after looking at the movie, so she’s delighted every thing received sorted out. She tells QCN she was just bewildered and definitely taken aback.
She explained she’ll even now buy by way of DoorDash but she’ll go pick up her food stuff as an alternative of having it sent.
A DoorDash spokesperson viewed the online video and instructed QCN they think about this conduct unacceptable and falls shorter of their superior anticipations. They directed QCN to their deactivation coverage, expressing drivers want to retain a specified consumer score and completion rate to continue being eligible.
If they tumble under a 4.2 rating or 80 per cent completion fee, the accounts get deactivated.
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